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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lana B Law

March 5, 2026

5  out of  5
rating by Lana B Law
"Shopping for insurance was so difficult and the premiums were astronomical moving from DMV to WV. Canceled my 7 year policy with GEICO thanks to Cheyenne. This was a one and done easy to obtain policy. Best rate yet NO STRESS super quick process!! Tysm!!"
We responded:
"Thank you, Lana, for sharing your experience! We're glad Cheyenne could assist you in finding a stress-free and affordable policy during your move. Your feedback means a lot to us. "
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Herb Dawson

March 3, 2026

5  out of  5
rating by Herb Dawson
"That was the most thoughtful and nicest I've ever been treated"
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melissa rinehart

March 2, 2026

5  out of  5
rating by melissa rinehart
"The sales agent Jordan was amazing I was not happy with the price of the insurance but the agent worked with me very well"
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Aaron Rice

February 28, 2026

5  out of  5
rating by Aaron Rice
"Best insurance agents in state by far very nice folks in office here"
We responded:
"Thank you, Aaron, for your kind words about our team. We're glad to hear you had a positive experience with our office. Your support means a lot to us. "
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bobby shepherd

February 27, 2026

5  out of  5
rating by bobby shepherd
"Cheyenne Dawson done amazing getting me taken care of.....would call on her any time and recommend to anyone searching. Best price and great character!"
We responded:
"Thank you, Bobby, for sharing your experience with Cheyenne Dawson. It's great to hear she provided you with excellent service and competitive pricing. We appreciate your recommendation and look forward to assisting you in the future. "
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Destany Bailey

February 26, 2026

5  out of  5
rating by Destany Bailey
"Everyone should get life insurance from Cheyenna! Pleasure to work with, simple process, extra protected."
We responded:
"Thank you, Destany, for your recommendation! We're glad to hear that Cheyenna made the process simple and ensured you felt extra protected. Your feedback means a lot to us. "
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Amanda Georgius

February 26, 2026

5  out of  5
rating by Amanda Georgius
"Not only did they get me a MUCH better rate than what I currently was paying, but the process was quick and easy. Highly recommend! Jordan was knowledgeable and friendly. 10/10"
We responded:
"Thank you, Amanda, for sharing your experience! It's great to hear that Jordan was able to assist you with a better rate and make the process smooth. We appreciate your recommendation and look forward to serving you in the future. "
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Austin Basadre

February 26, 2026

5  out of  5
rating by Austin Basadre
"I’ve had insurance with Eric for a few years now. If you’re looking for an agent who will work to get you the best deal they can then Eric is your guy. His staff is top tier when it comes to professionalism, customer service and support. Everyone at Eric Dotson State Farm will always go the extra mile to make sure your needs are met."
We responded:
"Thank you for your kind words, Austin! We are thrilled to hear about your positive experience with our team. Providing exceptional service is our top priority. We appreciate your trust in us."
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ashlee mcneely

February 26, 2026

5  out of  5
rating by ashlee mcneely
"Eric is a great agent!!!"
We responded:
"Thank you, Ashlee, for your feedback! We're glad to hear that we are meeting your expectations as an agent. If you ever need assistance, feel free to reach out. "
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Justin Mullins

February 25, 2026

5  out of  5
rating by Justin Mullins
"Not only a professional agent - a great asset to the community."
We responded:
"Thank you, Justin, for recognizing the impact we strive to make both professionally and within the community. Your support means a lot to us. "
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Gracie Davis

February 25, 2026

5  out of  5
rating by Gracie Davis
"Kristi Dotson was so helpful when I called with questions about my policy. As a college student, I really wanted to see if there were ways to save money, and she took the time to explain everything and added discounts that lowered my premium. She made the whole process simple and easy to understand. Highly recommend working with Kristi Dotson!"
We responded:
"Thank you, Gracie, for sharing your experience with Kristi. It's great to hear that she was able to assist you in finding savings and making the process straightforward. We appreciate your recommendation! "
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Tara Davis

February 25, 2026

5  out of  5
rating by Tara Davis
"Great experience with Eric Dotson Stare Farm! Kristi Dotson was knowledgeable, friendly and made the process easy. Excellent customer service. Highly Recommend!"
We responded:
"Thank you, Tara, for sharing your experience with us! We're glad Kristi was able to make the process smooth and enjoyable for you. Your recommendation means a lot to us. "
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Sheila Goodwin

February 24, 2026

5  out of  5
rating by Sheila Goodwin
"They are very friendly and very nice"
We responded:
"Thank you, Sheila, for your kind words. We're glad to hear that our team's friendliness made a positive impact on your experience. Your feedback means a lot to us. "
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Shane Enochs

February 24, 2026

5  out of  5
rating by Shane Enochs
"Had an excellent experience with Kristi over the past several days, and I moved my cars from Progressive to State Farm to bundle with my homeowner's insurance, we modified home and auto to better fit my needs, and saved some money!"
We responded:
"Thank you, Shane, for sharing your experience with Kristi! It's great to hear that you were able to bundle your insurance and save money while getting coverage that fits your needs. We appreciate your trust in us. "
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Eric Ferrell

February 18, 2026

5  out of  5
rating by Eric Ferrell
"It’s always been great dealing with Eric Dotson and State Farm. No complaints from this customer. 5 stars without any hesitation"
We responded:
"Thank you, Eric, for your kind words and the 5-star rating! We're glad to hear that your experience with us has been consistently positive. Your support means a lot to us. "
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Erica Mcneely

February 18, 2026

5  out of  5
rating by Erica Mcneely
"Cheyanne was very helpful and super friendly!"
We responded:
"Thank you, Erica, for your feedback! We're glad to hear that Cheyanne was helpful and friendly during your visit. Your support means a lot to us. "
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Jason Yates

February 18, 2026

5  out of  5
rating by Jason Yates
"Eric and his team are awesome had car insurance with them for years and when I bought my first house they were so great helping me add it and get the coverages that best fit my situation. Nothing but good to say thanks.."
We responded:
"Thank you, Jason, for sharing your experience with us. It's great to hear that our team has been helpful with both your car and home insurance needs. We appreciate your continued trust and support. "
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Derrick Midkiff

February 16, 2026

5  out of  5
rating by Derrick Midkiff
"Awesome agent treats us like family wouldn’t have my insurance through anyone else."
We responded:
"Thank you, Derrick, for your kind words! It's great to hear that you feel like family with us. We're grateful to have your trust in handling your insurance needs. "
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Cortney Jones

February 16, 2026

5  out of  5
rating by Cortney Jones
"5 stars for Eric and his team! They provide excellent service, quick communication, and truly care about their clients. They make the entire process simple and stress-free and are always willing to help however they can. If you’re looking for an insurance team that’s dependable and easy to work with, Eric and his team are the best."
We responded:
"Thank you, Cortney, for the 5-star review! We're glad to hear that our team's dedication to excellent service and quick communication made your experience simple and stress-free. Your recommendation means a lot to us. "
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marie baladi

February 13, 2026

5  out of  5
rating by marie baladi
"Jordan the insurance associate was very helpful with finding me and my family a great quote! He was good at explaining everything we asked him about! He did a great service!"
We responded:
"Thank you, Marie, for sharing your experience! We're glad Jordan could assist you and your family with finding a great quote and answering all your questions. Your feedback means a lot to us. "
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Clay Worley

February 13, 2026

5  out of  5
rating by Clay Worley
"Super easy to work with and friendly as well!"
We responded:
"Thank you, Clay, for your kind words! We're glad to hear that you found our team easy to work with and friendly. Your feedback means a lot to us. "
Profile photo of josh clay

josh clay

February 11, 2026

5  out of  5
rating by josh clay
"Needing to add a teenage daughter to my insurance my original company wanted to increase my monthly payment by almost $300. I reached out to Eric and he worked with my current coverage and with adding a teenage driver and another vehicle he was able to keep me much closer to what I was paying before. Not to mention saving us almost $1000 a year on home insurance with more coverage!! I would recommend reaching out to him ASAP, to see if he can help you too!!’"
We responded:
"Thank you, Josh, for sharing your experience! It's great to hear that we were able to help you manage the costs of adding a teenage driver and save on your home insurance. We appreciate your recommendation and are here to assist whenever you need. "
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Kim Hawkins

February 6, 2026

5  out of  5
rating by Kim Hawkins
"I can't say enough good things about Eric and his team. They've always provided outstanding support and service throughout our time with them. The lowest we've ever paid for the amount of things we have insured also."
We responded:
"Thank you, Kim, for your kind words about our team. We're glad to hear that you've experienced outstanding support and service, and that you're satisfied with the value you're receiving. Your feedback means a lot to us. "
Profile photo of Harry Marcum

Harry Marcum

February 4, 2026

5  out of  5
rating by Harry Marcum
"Christina Barr called me very fast and was super helpful. She answered all my questions, helped me with my policy and got me the date I wanted for my payment. 10/10 awesome service."
We responded:
"Thank you, Harry, for sharing your experience with Christina. It's great to hear she was able to assist you quickly and effectively with your policy and payment date. We appreciate your feedback and look forward to serving you again. "
Profile photo of Morgan Akers

Morgan Akers

February 4, 2026

5  out of  5
rating by Morgan Akers
"So happy that my sister referred me to Cheyanna Dawson at State Farm!! She saved me over $30 a month!!! Very kind and quick to having my policy ready the same day!! HIGHLY RECOMMEND!"
We responded:
"Thank you, Morgan, for sharing your experience! We're glad Cheyanna was able to help you save on your policy and provide quick service. Your recommendation means a lot to us. "