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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dejuan Houston

June 25, 2026

5  out of  5
rating by Dejuan Houston
"Cheyanna was amazing at getting me a much needed low insurance rate! Great fast professional service!"
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Winter Dillon

May 2, 2026

5  out of  5
rating by Winter Dillon
"I had a great experience switching to this company. They were able to cut my premium nearly in half without sacrificing coverage, which was a huge win. Cheyenne made the entire process quick and stress-free—she was incredibly responsive, took the time to explain everything clearly, and made sure I understood all my options. On top of that, she was flexible, patient, and genuinely kind throughout the whole process. Highly recommend if you’re looking for better rates and excellent customer service!"
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Savannah Toler

April 21, 2026

5  out of  5
rating by Savannah Toler
"Cheyenne was absolutely fabulous to work with , I recommended her every time ❤️"
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Jerome Willis

March 27, 2026

5  out of  5
rating by Jerome Willis
"Fast service! Great pricing!"
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Melissa Wilson

March 23, 2026

5  out of  5
rating by Melissa Wilson
"They really go above and beyond here. Cheyenne made sure I got the lowest rate possible and answered immediately to any questions I had. I wouldn't go anywhere else."
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Jacob Muncey

March 21, 2026

5  out of  5
rating by Jacob Muncey
"Cheyenne really helped us get insurance very quick and easy process and she was lovely to deal with! 10 out of 10. I would always recommend State farm to any friends or relatives"
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Barry Jewell

March 13, 2026

5  out of  5
rating by Barry Jewell
"Cheyenne really helped get me the best rates possible for my auto insurance and set my policy up flawlessly!!! Thank you for helping"
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Mike Bell

March 12, 2026

5  out of  5
rating by Mike Bell
"The very best Insurance Provider that we have ever used. Eric Dotson and his staff go above and beyond in customer service . The best rates around for all your insurance needs !!"
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Sean Miller

March 11, 2026

5  out of  5
rating by Sean Miller
"Cheyenne was very helpful and getting me exactly what I was asking for. Great customer service!"
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Gage

March 11, 2026

5  out of  5
rating by Gage
"I had a great experience with Cheyenne. She was able to help me find the best Life insurance option that fits my needs. I give her a 10/10 and highly recommend you give her a call and let her help!"
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Rachel Hughes

March 10, 2026

5  out of  5
rating by Rachel Hughes
"Eric is top tier! He is always quick to answer any questions I may have!"
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Lana Law

March 5, 2026

5  out of  5
rating by Lana Law
"Shopping for insurance was so difficult and the premiums were astronomical moving from DMV to WV. Canceled my 7 year policy with GEICO thanks to Cheyenne. This was a one and done easy to obtain policy. Best rate yet NO STRESS super quick process!! Tysm!!"
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Herb Dawson

March 3, 2026

5  out of  5
rating by Herb Dawson
"That was the most thoughtful and nicest I've ever been treated"
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melissa rinehart

March 2, 2026

5  out of  5
rating by melissa rinehart
"The sales agent Jordan was amazing I was not happy with the price of the insurance but the agent worked with me very well"
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bobby shepherd

February 27, 2026

5  out of  5
rating by bobby shepherd
"Cheyenne Dawson done amazing getting me taken care of.....would call on her any time and recommend to anyone searching. Best price and great character!"
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Destany Bailey

February 26, 2026

5  out of  5
rating by Destany Bailey
"Everyone should get life insurance from Cheyenna! Pleasure to work with, simple process, extra protected."
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Amanda Georgius

February 26, 2026

5  out of  5
rating by Amanda Georgius
"Not only did they get me a MUCH better rate than what I currently was paying, but the process was quick and easy. Highly recommend! Jordan was knowledgeable and friendly. 10/10"
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Austin Basadre

February 26, 2026

5  out of  5
rating by Austin Basadre
"I’ve had insurance with Eric for a few years now. If you’re looking for an agent who will work to get you the best deal they can then Eric is your guy. His staff is top tier when it comes to professionalism, customer service and support. Everyone at Eric Dotson State Farm will always go the extra mile to make sure your needs are met."
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ashlee mcneely

February 26, 2026

5  out of  5
rating by ashlee mcneely
"Eric is a great agent!!!"
We responded:
"Thank you, Ashlee, for your feedback! We're glad to hear that we are meeting your expectations as an agent. If you ever need assistance, feel free to reach out. "
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Justin Mullins

February 25, 2026

5  out of  5
rating by Justin Mullins
"Not only a professional agent - a great asset to the community."
We responded:
"Thank you, Justin, for recognizing the impact we strive to make both professionally and within the community. Your support means a lot to us. "
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Gracie Davis

February 25, 2026

5  out of  5
rating by Gracie Davis
"Kristi Dotson was so helpful when I called with questions about my policy. As a college student, I really wanted to see if there were ways to save money, and she took the time to explain everything and added discounts that lowered my premium. She made the whole process simple and easy to understand. Highly recommend working with Kristi Dotson!"
We responded:
"Thank you, Gracie, for sharing your experience with Kristi. It's great to hear that she was able to assist you in finding savings and making the process straightforward. We appreciate your recommendation! "
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Tara Davis

February 25, 2026

5  out of  5
rating by Tara Davis
"Great experience with Eric Dotson Stare Farm! Kristi Dotson was knowledgeable, friendly and made the process easy. Excellent customer service. Highly Recommend!"
We responded:
"Thank you, Tara, for sharing your experience with us! We're glad Kristi was able to make the process smooth and enjoyable for you. Your recommendation means a lot to us. "
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Sheila Goodwin

February 24, 2026

5  out of  5
rating by Sheila Goodwin
"They are very friendly and very nice"
We responded:
"Thank you, Sheila, for your kind words. We're glad to hear that our team's friendliness made a positive impact on your experience. Your feedback means a lot to us. "
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Shane Enochs

February 24, 2026

5  out of  5
rating by Shane Enochs
"Had an excellent experience with Kristi over the past several days, and I moved my cars from Progressive to State Farm to bundle with my homeowner's insurance, we modified home and auto to better fit my needs, and saved some money!"
We responded:
"Thank you, Shane, for sharing your experience with Kristi! It's great to hear that you were able to bundle your insurance and save money while getting coverage that fits your needs. We appreciate your trust in us. "
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Eric Ferrell

February 18, 2026

5  out of  5
rating by Eric Ferrell
"It’s always been great dealing with Eric Dotson and State Farm. No complaints from this customer. 5 stars without any hesitation"
We responded:
"Thank you, Eric, for your kind words and the 5-star rating! We're glad to hear that your experience with us has been consistently positive. Your support means a lot to us. "