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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alec Shannon

October 2, 2025

5  out of  5
rating by Alec Shannon
"Very nice!"
We responded:
"We truly value your feedback and are so glad to hear you had a positive experience! We look forward to continuing to meet your insurance needs!"
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Lisa Lawhead

September 29, 2025

5  out of  5
rating by Lisa Lawhead
"Did a great job getting me a great price, and anything else I may need to make my home and auto needs perfect! Great customer service!"
We responded:
"Thank you, Lisa, for your kind words and for taking the time to leave a review. It's great to hear that you're satisfied with the service and pricing for your home and auto needs. If there's anything else you need, feel free to reach out."
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DeAnna Hutzler

September 29, 2025

5  out of  5
rating by DeAnna Hutzler
"Had a wonderful experience today because of Jordan! I’ve been looking for insurance. He called me and offered me the cheapest I’ve been able to find!! He was calm and got me a two deals cheaper than the original auto plan I intended! Thanks Man!!"
We responded:
"Thank you, DeAnna, for your feedback! We're glad to hear that Jordan was able to assist you in finding a great deal on your insurance. If you have any more questions or need further assistance, feel free to reach out."
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Justin Williamson

September 26, 2025

5  out of  5
rating by Justin Williamson
"Cheyenne Dawson was able to lower my motorcycle and auto insurance rates by over 75%! With her help I now get to enjoy my rides without the dreaded cost of a high payment. Thank you for all the help!"
We responded:
"Thank you, Justin, for your feedback! It's great to hear that Cheyenne was able to assist in lowering your insurance rates significantly. Enjoy your rides with the new savings!"
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Julio Ortega

September 26, 2025

5  out of  5
rating by Julio Ortega
"I called for a quote and Cheyenne was very informative on what State farm had to offer me and was an extremely kind, patient, and professional person."
We responded:
"Thank you, Julio, for taking the time to share your experience. We're glad to hear that Cheyenne was able to assist you with such professionalism and kindness. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Robin Nance

September 25, 2025

5  out of  5
rating by Robin Nance
"Used this business for a new homeowners insurance policy. The entire process was straightforward and simple. Getting a quote and deciding on a specific policy was done quickly and Jordan is professional and knowledgeable. I would definitely recommend them if you need insurance."
We responded:
"Thank you, Robin, for taking the time to share your experience with us. We're glad to hear that Jordan was able to assist you efficiently with your homeowners insurance policy. Your recommendation means a lot to us!"
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Amber Berry

September 25, 2025

5  out of  5
rating by Amber Berry
"Cheyenne helped me get the best price for side by side insurance! By far the lowest quote I’ve received, so of course I immediately signed up ☺️ it was quick & easy! I will definitely be recommending Cheyenne & State Farm to my friends & family!"
We responded:
"Thank you, Amber, for your kind words! We're glad to hear that Cheyenne was able to assist you in finding a great rate for your side by side insurance. We appreciate your recommendation and look forward to serving you and your friends & family in the future! "
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Julian Lopez

September 22, 2025

5  out of  5
rating by Julian Lopez
"Some of the most accommodating folks who will really work with you to get you a good deal. Especially when bundling auto and renters. Shout out to Cheyanna and Eric for being so helpful. Thank you!"
We responded:
"Thank you, Julian, for your kind words and for highlighting Cheyanna's efforts. We're glad to hear that you found our team accommodating and that we could assist you with bundling your insurance. Your feedback means a lot to us."
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Simon Morrison

September 19, 2025

5  out of  5
rating by Simon Morrison
"We needed new homeowners coverage after our old company left the state. Jordan and the folks at Dotson Statefarm helped us navigate the process. They saved me money by bundling my policies. I highly recommend Dotson Statefarm."
We responded:
"Your trust in us is something we don’t take lightly! We’re honored to serve you and appreciate your continued support!"
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Jason Johnson

September 17, 2025

5  out of  5
rating by Jason Johnson
"Cheyanna was very informative and helpful to help us save money by switching to State Farm for our car insurance and homeowners insurance even after adding an extra vehicle and driver we still saved big! I highly recommend."
We responded:
"Thank you, Jason, for your kind words and recommendation. We're glad to hear that Cheyanna was able to assist you in saving money while meeting your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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chad bentley

August 4, 2025

5  out of  5
rating by chad bentley
"Been with State Farm for 3 years, was transferred to Milton office which is more convenient. Hadn’t had any issues with Eric Dotson’s office. They called me today to give me good news about my premium decreasing next month when my policy renews. So if an insurance agent calls with good news, I’m definitely giving them a 5 Star 🌟 review"
We responded:
"Thank you, Chad, for your 5-star review and for being with us for three years. We're glad to hear that the Milton office is convenient for you and that you received good news about your premium. If you have any questions or need assistance, feel free to reach out anytime."
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Colin Crowder

July 31, 2025

5  out of  5
rating by Colin Crowder
"Cheyenne was a great help"
We responded:
"It’s wonderful to hear such positive feedback, Colin! We take great pride in making insurance simple and personalized for our clients. We’re so glad you had a great experience, and we’re always here to help! "
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Dale Sponaugle

July 31, 2025

5  out of  5
rating by Dale Sponaugle
"Awesome person knows what she is doing."
We responded:
"Thank you, Dale, for your five-star feedback! It's great to hear that you had a positive experience with our team. We look forward to assisting you with your insurance needs in the future! "
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Richard Armstrong

July 31, 2025

5  out of  5
rating by Richard Armstrong
"Cheyenne Dawson was very polite and helpful."
We responded:
"We appreciate you, Richard! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
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Andrew Workman

July 30, 2025

5  out of  5
rating by Andrew Workman
"Can’t recommend enough. Super friendly, always takes time to answer any questions that arise, and made the process of finding a great bundle very seamless."
We responded:
"Thank you, Andrew, for your fantastic feedback! It's great to hear that you found the process seamless and that all your questions were answered. We're here to help whenever you need us."
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Cindy Herndon

July 30, 2025

5  out of  5
rating by Cindy Herndon
"Always there when we need him. Takes very good care of his clients"
We responded:
"Thank you, Cindy, for your feedback! It's great to hear that you feel well taken care of. We're here whenever you need us."
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michael simley

July 29, 2025

5  out of  5
rating by michael simley
"Cheyenne was super helpful and perfect at her job she is great"
We responded:
"Thanks for choosing us, Michael! We’re committed to protecting what matters most to you today and in the future. We look forward to serving you for years to come! "
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Jennifer Lusher

July 29, 2025

5  out of  5
rating by Jennifer Lusher
"Cheyanne was super helpful explaining how the different rates are worked out and how different deductible effect my rates. Shes a great State Farm rep!!"
We responded:
"Thank you, Jennifer, for your feedback! We're glad to hear that Cheyanne was able to assist you with understanding your rates and deductibles. We appreciate your support and look forward to serving you in the future."
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Patrick Moore

July 27, 2025

5  out of  5
rating by Patrick Moore
"Jordan was a delight to work with. He was incredibly patient and answered every single question thoroughly and thoughtfully. 10/10"
We responded:
"Thank you, Patrick, for your feedback! We're glad to hear that Jordan provided you with the support and patience you needed. Your satisfaction is important to us."
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Shawn Tackett

July 25, 2025

1  out of  5
rating by Shawn Tackett
"I tried transferring my polices from Ohio to WV to this office. I talked with his mother multiple times and she said she would call me back each time. The only time I heard from her is when I called the office line. I have 7 policies. I live in Milton and I took my business to another State Farm agent who wanted my business. I wouldn't recommend this agency!"
We responded:
"Thank you for sharing your feedback, Shawn. I value every review and take concerns like yours very seriously. Upon receiving your comments, I immediately reviewed our call logs and notes, including the communication between you and your Ohio agent. Our records show that you contacted our office three times—once on January 17 and twice on January 20. At that time, it was our understanding that you were going to review the information we provided and follow up with us. Since we hadn’t heard back, we made additional attempts to reach you on January 28 and again in February, but were unfortunately unable to connect. I sincerely apologize for any confusion or inconvenience this may have caused. Providing excellent customer service is very important to us, and we’re committed to resolving any outstanding concerns. If there’s anything more we can do to assist you, please don’t hesitate to reach out to me directly. Thank you again for bringing this to my attention. Best regards, Eric "
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Rachanda Greene

July 24, 2025

5  out of  5
rating by Rachanda Greene
"Jordan is the bomb!!! Literally spent 2 hours on the phone with me trying to sort out my insurance nightmare with another company. At the end he saved me 900 dollars a month!!!! 900!!!! And got me better coverage on my house ...did I say 900 dollars month 100% recommend!!! 10 stars if that was an option. We now have state farm auto home and boat insurance"
We responded:
"Thank you, Rachanda, for your amazing feedback! We're so glad to hear that Jordan was able to assist you and make such a positive impact on your insurance needs. We appreciate your recommendation and look forward to continuing to serve you with your auto, home, and boat insurance."
Profile photo of Jordan Garcia

Jordan Garcia

July 21, 2025

5  out of  5
rating by Jordan Garcia
"Great team, great service. For your auto insurance, home insurance, and life insurance needs, I highly recommend them."
We responded:
"Thank you, Jordan, for your fantastic feedback and recommendation. We're glad to hear that our team has been able to meet your insurance needs. If there's anything else we can assist you with, feel free to reach out."
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Jeffery Barr

May 16, 2025

5  out of  5
rating by Jeffery Barr
"STEPHANIE was extremely polite, patient and speeding with reviewing my current policy and returning a great competitive quote to outfit me with all of my auto, home and umbrella protection I was looking for. Thank you!!"
We responded:
"Thank you, Jeffery, for sharing your experience with us. We're glad to hear that Stephanie was able to assist you efficiently and meet your insurance needs. We appreciate your trust in us and look forward to continuing to serve you! "
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Wes Bragg

May 14, 2025

5  out of  5
rating by Wes Bragg
"Cheyenne is an absolute delight to deal with!"
We responded:
"We strive to make insurance simple and stress-free, and we’re thrilled to hear we did just that for you, Wes! Let us know if we can help with anything else. "
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Kristina Barr

May 8, 2025

5  out of  5
rating by Kristina Barr
"Great job with service very professional and patient services agent Stephanie did a wonderful job"
We responded:
"Thank you, Kristina, for your thoughtful feedback and for sharing your experience with us. We're pleased to know that Stephanie offered you professional and attentive service. If you need any further assistance, please don't hesitate to contact us."