State Farm® Insurance Agent Eric Dotson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Winter Dillon
May 2, 2026
5
out of
5
rating by Winter Dillon
"I had a great experience switching to this company. They were able to cut my premium nearly in half without sacrificing coverage, which was a huge win. Cheyenne made the entire process quick and stress-free—she was incredibly responsive, took the time to explain everything clearly, and made sure I understood all my options. On top of that, she was flexible, patient, and genuinely kind throughout the whole process. Highly recommend if you’re looking for better rates and excellent customer service!"
We responded:
"It's great to hear that Cheyenne was able to assist you in finding better rates while ensuring a smooth and informative process. We appreciate your recommendation and are here to help whenever you need us. Thank you, Winter, for sharing your experience! "
Savannah Toler
April 21, 2026
5
out of
5
rating by Savannah Toler
"Cheyenne was absolutely fabulous to work with , I recommended her every time ❤️"
We responded:
"Thank you, Savannah, for your kind words about Cheyenne! We're glad to hear she made your experience a great one. Your recommendation means a lot to us. "
Jerome Willis
March 27, 2026
5
out of
5
rating by Jerome Willis
"Fast service! Great pricing!"
We responded:
"Thank you, Jerome, for your feedback! We're glad to hear you appreciated the fast service and great pricing. Your support means a lot to us. "
Melissa Wilson
March 23, 2026
5
out of
5
rating by Melissa Wilson
"They really go above and beyond here. Cheyenne made sure I got the lowest rate possible and answered immediately to any questions I had. I wouldn't go anywhere else."
We responded:
"Thank you, Melissa, for your kind words. We're glad Cheyenne could assist you in finding the best rate and provide prompt answers to your questions. We appreciate your trust in us!"
Jacob Muncey
March 21, 2026
5
out of
5
rating by Jacob Muncey
"Cheyenne really helped us get insurance very quick and easy process and she was lovely to deal with! 10 out of 10. I would always recommend State farm to any friends or relatives"
We responded:
"Thank you, Jacob, for sharing your experience! It's great to hear that Cheyenne made the process quick and easy for you. We appreciate your recommendation and support. "
Barry Jewell
March 13, 2026
5
out of
5
rating by Barry Jewell
"Cheyenne really helped get me the best rates possible for my auto insurance and set my policy up flawlessly!!! Thank you for helping"
We responded:
"Thank you, Barry, for sharing your experience! Cheyenne is dedicated to finding the best rates and ensuring everything is set up perfectly. We're glad to have been able to assist you with your auto insurance needs."
Mike Bell
March 12, 2026
5
out of
5
rating by Mike Bell
"The very best Insurance Provider that we have ever used. Eric Dotson and his staff go above and beyond in customer service . The best rates around for all your insurance needs !!"
We responded:
"Thank you, Mike, for your generous feedback! We're glad to hear that we have been able to provide you with excellent service and competitive rates. Your support means a lot to us."
Sean Miller
March 11, 2026
5
out of
5
rating by Sean Miller
"Cheyenne was very helpful and getting me exactly what I was asking for. Great customer service!"
We responded:
"Thank you, Sean, for your feedback! It's great to hear that Cheyenne was able to assist you effectively and provide the service you were looking for. We appreciate your support and look forward to serving you again. "
Gage
March 11, 2026
5
out of
5
rating by Gage
"I had a great experience with Cheyenne. She was able to help me find the best Life insurance option that fits my needs. I give her a 10/10 and highly recommend you give her a call and let her help!"
We responded:
"Thank you, Gage, for sharing your experience with Cheyenne! It's great to hear she was able to assist you in finding the right Life insurance option. We appreciate your recommendation and your 5-star rating. "
Rachel Hughes
March 10, 2026
5
out of
5
rating by Rachel Hughes
"Eric is top tier! He is always quick to answer any questions I may have!"
We responded:
"Thank you, Rachel, for your kind words! It's great to hear that we are always quick to address your questions. We appreciate your feedback and support. "
Lana Law
March 5, 2026
5
out of
5
rating by Lana Law
"Shopping for insurance was so difficult and the premiums were astronomical moving from DMV to WV. Canceled my 7 year policy with GEICO thanks to Cheyenne. This was a one and done easy to obtain policy. Best rate yet NO STRESS super quick process!! Tysm!!"
We responded:
"Thank you, Lana, for sharing your experience! We're glad Cheyenne could assist you in finding a stress-free and affordable policy during your move. Your feedback means a lot to us. "
Herb Dawson
March 3, 2026
5
out of
5
rating by Herb Dawson
"That was the most thoughtful and nicest I've ever been treated"
We responded:
"Thank you, Herb, for your kind words. We're glad to hear you felt well taken care of during your experience with us. Your feedback means a lot to our team. "
melissa rinehart
March 2, 2026
5
out of
5
rating by melissa rinehart
"The sales agent Jordan was amazing I was not happy with the price of the insurance but the agent worked with me very well"
We responded:
"Thank you, Melissa, for sharing your experience with us. It's great to hear that Jordan was able to assist you effectively, even though the price wasn't initially what you expected. We appreciate your feedback and your support. "
bobby shepherd
February 27, 2026
5
out of
5
rating by bobby shepherd
"Cheyenne Dawson done amazing getting me taken care of.....would call on her any time and recommend to anyone searching. Best price and great character!"
We responded:
"Thank you, Bobby, for sharing your experience with Cheyenne Dawson. It's great to hear she provided you with excellent service and competitive pricing. We appreciate your recommendation and look forward to assisting you in the future. "
Destany Bailey
February 26, 2026
5
out of
5
rating by Destany Bailey
"Everyone should get life insurance from Cheyenna! Pleasure to work with, simple process, extra protected."
We responded:
"Thank you, Destany, for your recommendation! We're glad to hear that Cheyenna made the process simple and ensured you felt extra protected. Your feedback means a lot to us. "
Amanda Georgius
February 26, 2026
5
out of
5
rating by Amanda Georgius
"Not only did they get me a MUCH better rate than what I currently was paying, but the process was quick and easy. Highly recommend! Jordan was knowledgeable and friendly. 10/10"
We responded:
"Thank you, Amanda, for sharing your experience! It's great to hear that Jordan was able to assist you with a better rate and make the process smooth. We appreciate your recommendation and look forward to serving you in the future. "
Austin Basadre
February 26, 2026
5
out of
5
rating by Austin Basadre
"I’ve had insurance with Eric for a few years now. If you’re looking for an agent who will work to get you the best deal they can then Eric is your guy. His staff is top tier when it comes to professionalism, customer service and support. Everyone at Eric Dotson State Farm will always go the extra mile to make sure your needs are met."
We responded:
"Thank you for your kind words, Austin! We are thrilled to hear about your positive experience with our team. Providing exceptional service is our top priority. We appreciate your trust in us."
ashlee mcneely
February 26, 2026
5
out of
5
rating by ashlee mcneely
"Eric is a great agent!!!"
We responded:
"Thank you, Ashlee, for your feedback! We're glad to hear that we are meeting your expectations as an agent. If you ever need assistance, feel free to reach out. "
Justin Mullins
February 25, 2026
5
out of
5
rating by Justin Mullins
"Not only a professional agent - a great asset to the community."
We responded:
"Thank you, Justin, for recognizing the impact we strive to make both professionally and within the community. Your support means a lot to us. "
Gracie Davis
February 25, 2026
5
out of
5
rating by Gracie Davis
"Kristi Dotson was so helpful when I called with questions about my policy. As a college student, I really wanted to see if there were ways to save money, and she took the time to explain everything and added discounts that lowered my premium. She made the whole process simple and easy to understand. Highly recommend working with Kristi Dotson!"
We responded:
"Thank you, Gracie, for sharing your experience with Kristi. It's great to hear that she was able to assist you in finding savings and making the process straightforward. We appreciate your recommendation! "
Tara Davis
February 25, 2026
5
out of
5
rating by Tara Davis
"Great experience with Eric Dotson Stare Farm! Kristi Dotson was knowledgeable, friendly and made the process easy. Excellent customer service. Highly Recommend!"
We responded:
"Thank you, Tara, for sharing your experience with us! We're glad Kristi was able to make the process smooth and enjoyable for you. Your recommendation means a lot to us. "
Sheila Goodwin
February 24, 2026
5
out of
5
rating by Sheila Goodwin
"They are very friendly and very nice"
We responded:
"Thank you, Sheila, for your kind words. We're glad to hear that our team's friendliness made a positive impact on your experience. Your feedback means a lot to us. "
Shane Enochs
February 24, 2026
5
out of
5
rating by Shane Enochs
"Had an excellent experience with Kristi over the past several days, and I moved my cars from Progressive to State Farm to bundle with my homeowner's insurance, we modified home and auto to better fit my needs, and saved some money!"
We responded:
"Thank you, Shane, for sharing your experience with Kristi! It's great to hear that you were able to bundle your insurance and save money while getting coverage that fits your needs. We appreciate your trust in us. "
Eric Ferrell
February 18, 2026
5
out of
5
rating by Eric Ferrell
"It’s always been great dealing with Eric Dotson and State Farm. No complaints from this customer. 5 stars without any hesitation"
We responded:
"Thank you, Eric, for your kind words and the 5-star rating! We're glad to hear that your experience with us has been consistently positive. Your support means a lot to us. "
Erica Mcneely
February 18, 2026
5
out of
5
rating by Erica Mcneely
"Cheyanne was very helpful and super friendly!"
We responded:
"Thank you, Erica, for your feedback! We're glad to hear that Cheyanne was helpful and friendly during your visit. Your support means a lot to us. "